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Privacy Policy

Introduction
Behavior Analysis Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide to us, including information collected through our website, client portal, and SMS communication.

Data Collection
We may collect the following types of information:

  • Personal Information: name, address, email address, phone number, date of birth, and other identifiers provided through intake forms, the client portal, or service interactions.

  • SMS Consent Information: mobile number, SMS opt-in status, and related communication preferences.

  • Service Information: appointment details, scheduling preferences, and service-related communications.

  • Usage Data: non-identifiable information about how our website, client portal, and communication services are accessed and used.

Data Use
We use the information collected to:

  • Provide, manage, and improve our ABA services.

  • Send service-related SMS messages such as Scheduling appointments, Appointment reminders, Follow-up messages, Schedule Updates.

  • Respond to questions, requests, or support needs.

  • Ensure compliance with applicable laws and regulations.

Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Specifically:

  • Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

  • We may share limited data only as required to comply with the law, enforce our agreements, or protect the rights, property, or safety of our clients and staff.

User Rights
You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data, subject to legal and clinical record-keeping requirements.

  • Opt out of SMS communications by replying STOP at any time.

Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and user experience. You can disable cookies through your browser settings, but certain features of our website may not function properly.

Third-Party Links
Our website or client portal may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📞 727-589-9047
📧 scheduling@behavioranalysissolutions.com

SMS Terms and Conditions

1. SMS for Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you opt in to receive messages from Behavior Analysis Solutions, you may receive messages related to the following:
1. Scheduling appointments.
2. Appointment reminders.
3. Follow-up messages.
4. Schedule Updates.

Example: "Hello, this is a friendly reminder of your upcoming appointment with Behavior Analysis Solution on September 8, 2025 at 12:30pm. You can reply STOP to opt out of SMS messaging from Behavior Analysis Solutions at any time."

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive approximately 1-15 SMS messages per week.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Behavior Analysis Solutions in the following way:

By filling out a paper form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you need assistance, reply HELP or contact us at scheduling@behavioranalysissolutions.com.

8. Disclosures

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy Hyperlink] and [Terms and Conditions Hyperlink ] pages.

Message frequency may vary

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